CareInn will be participating in World Health Expo (WHX) 2026, a global platform that brings together healthcare leaders, solution providers, and decision-makers from around the world.

Our participation reflects CareInn’s ongoing focus on supporting digital transformation in healthcare, with solutions designed to enhance patient experience and simplify daily operations within healthcare facilities.

Throughout the exhibition, the CareInn team will be available to present our patient experience solutions, including interactive bedside systems and digital communication platforms built for modern hospitals.

Location: Dubai Exhibition Centre – Expo City
Date: February 9–12, 2026
Stand: N33.F12

Register through the registration link for a discounted ticket.

We look forward to connecting with partners and visitors and sharing our perspective on the future of technology-driven patient experience.

St. Louis Hospital in Lebanon is undergoing a full transformation as it prepares to reopen with a renewed approach to patient care. Alongside upgrades to medical equipment and clinical facilities, the hospital rebuilt its digital ecosystem to ensure that every part of the patient journey—from admission to discharge—is supported by meaningful technology.

As part of this direction, the hospital wanted to introduce a bedside solution that blends naturally into the daily rhythm of care. They were looking for a platform that helps patients feel more informed, more connected, and more comfortable, while remaining simple and efficient for the clinical teams to manage.

The Challenge
Integrating a patient-facing system into a newly renovated hospital required far more than simple installation. The digital foundation of the hospital had been rebuilt from scratch, meaning CareInn15 had to adapt to refreshed network architecture, redesigned data flows, and updated clinical systems. The hospital also wanted the solution to support a wide range of patient needs without overwhelming staff or disrupting operational routines.

The Solution
CareInn deployed CareInn15, a smart bedside platform designed to bring clarity, comfort, and entertainment into the patient room. The system was configured to match the hospital’s room layouts, workflows, and patient categories. Through CareInn15, patients can view their medical information, communicate with caregivers, request services, order meals, explore entertainment apps, complete experience surveys, and monitor their newborns through nursery live streaming—the first implementation of its kind in Lebanon.

The adaptability of CareInn15 allowed the hospital to tailor services to room type, clinical requirements, and patient status. This flexibility ensured that technology supports care without adding complexity, making the platform feel like a natural extension of the room rather than an additional system to manage.

The Outcome
With CareInn15, the hospital now has a modern digital layer that enhances both comfort and communication inside patient rooms. The solution is installed, configured, and ready to support daily care workflows once the hospital opens its doors.

The project was highlighted in a national LBC television report, where the hospital team discussed how technologies like CareInn15 will contribute to a more connected and patient-centered experience once operations begin.

Watch the video:

CareInn proudly participated as a Gold Sponsor in the Patient & Staff Experience Congress 2025 held in Riyadh, bringing together leading experts and representatives from both public and private healthcare sectors across the region.

This year’s edition marked a significant expansion of focus — extending the conversation beyond patient experience to include the wider circle of care teams and their daily challenges within hospitals.

For CareInn, this evolution reflects a natural continuation of our vision to design human-centered technologies that improve efficiency, reduce administrative burdens, and allow care teams to focus on what truly defines their role: delivering meaningful care.

Our Business Development Director, Refaat Saadi, also took part in the panel discussion “Revolutionizing Healthcare – Advancing Patient and Staff Experiences”, sharing insights on CareInn’s approach to designing technology that adapts to environments and pain points rather than adding new layers of complexity.

We extend our gratitude to the BII team for organizing such a valuable congress and for fostering a platform that advances the dialogue around patient and staff experience in the Kingdom.

CareInn participated in the Patient Experience Congress held in Jeddah, an event that brought together leading healthcare professionals, organizations, and innovators focused on elevating patient experience across the region.

As part of the event’s agenda, CareInn’s Business Development Director, Refaat Saadi, delivered a session exploring the evolving role of entertainment in healthcare. His talk invited the audience to rethink entertainment not as a distraction, but as a meaningful element of emotional care and patient engagement.

Beyond the session, the congress offered valuable conversations, perspectives, and connections. Listening to the experiences of established healthcare institutions helped us reflect on where we stand and where we’re heading. The feedback we received on our Patient Engagement System and CareSign solutions reaffirmed our progress and highlighted new opportunities to grow.

We thank the BII team for organizing such a valuable platform, and we’re grateful for everyone who engaged with us throughout the event. These moments continue to shape the way we contribute to the future of patient care.

We  had a remarkable presence at Arab Health Exhibition 2025, reinforcing our commitment as a Saudi company dedicated to enhancing patient experience through technology.

The exhibition provided a platform to engage with healthcare professionals, nurses, and patients, gaining valuable insights that continue to shape our solutions. Exploring innovations from across the industry also opened doors for new collaborations, strengthening our vision to drive healthcare forward.

We extend our gratitude to everyone who visited our booth, our valued partners for their continued trust, and the event organizers for making this gathering possible.

Till we meet again at Arab Health 2026!

We are thrilled to announce that CareInn has been awarded the Patient Experience Innovation Award in recognition of our unwavering commitment to enhancing patient care through cutting-edge innovation. This award celebrates our dedication to reimagining patient experiences and empowering both patients and healthcare providers with tools that make a tangible difference.

As a company rooted in Saudi Arabia, this achievement reflects not only our vision but also the spirit of innovation and excellence that fuels our ongoing journey to transform healthcare.

We were honored to participate in the 2024 Patient Experience Congress, a unique platform that allowed us to connect with leading professionals and exchange ideas on improving patient care. At our booth, we welcomed passionate individuals dedicated to transforming healthcare and enhancing patient experiences.

We also had the privilege of joining a thought-provoking panel discussion, bringing together exceptional minds. The conversation focused on empowering nurses, increasing patient engagement, and redesigning clinical workflows to achieve better outcomes.

This event truly embodied innovation, and we are proud to have been part of such a valuable gathering.